The ergoFlow system organizes repetitive document handling processes and predefined business workflows. Creates a single environment for defining document routing scenarios, which is based on creating steps and defining the conditions for the transition of the workflow from step to step. It aims, through the recording of all the processes of a business or organization, to monitor and faithfully observe them. The recording and configuration is done in such a way that events are monitored by the information system (ERP, CRM, HRM, etc.) of the business – customer, communicating and interacting with it.